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About Us
GEM LUMEN TOOLS AND BUILDING EQUIPMENTS TRADING
LIGHTING UP LIVES
GEM LUMEN has won a good response from the global market because of it’s Innovation, Quality Par Excellence, Great Price, Perfect Service, Well Managed Customer Support and Professionalism.
GEM LUMEN provides high quality Industrial products and Equipment required in the field of Construction & Petrochemicals. Nearly a decade of service excellence has made us one of the region’s prominent solution provider in the MEP Industry.
Headquartered in the UAE, we have a strong foothold all over the Middle-East and beyond.
The company has grown through a path of success and is constantly developing professional relationships with reputable clientele which includes Construction Giants, Leading Petrochemical companies, Retailers, General Traders, Government organizations and numerous other Industrial sectors.
With our ISO 9001 certification, you will be guaranteed a high level of quality assurance at every stage of your project. Also, ISO 14001 & ISO 45001, reflects GEM LUMEN’s dedication to Occupational Health & Safety Management and Environmental Management that is built into our systems. These certification reveals our commitment to providing quality products and services to all our existing and prospective customers.
Our Vision
GEM LUMEN has a long term vision of continually extending its product range and services to become a one stop destination for all Industrial & Commercial requirements.
The Company
GEM LUMEN was established after realizing the tremendous supply opportunities in the Middle East region for high quality Industrial products and Equipment in the field of Construction & Petrochemicals. Step-by-step the company has grown through a path of success and is constantly developing professional relationships with reputable clientele which includes Construction Giants, Leading Petrochemical companies, Retailers, General Traders, Government organizations and numerous other Industrial sector.
Our main aim was to bring a revolution in the Industrial sector and we have been doing just that since we came into existence. We are headquartered in the UAE with strong foothold all over the Middle-East and beyond.
GEM LUMEN has a long term vision of continually extending its product range and services to become a one stop destination for all Industrial & Commercial requirements.
All our products are manufactured under facilities complying to ISO guideline under strict supervision from qualified QA/QC Engineers using relevant Engineering standards. Through years of efforts of GEM LUMEN, all products are certified by major certification institutions. Our products are of high quality with a track record of nearly 0% complaint rate and quick lead time. We even provide a warranty of up to 5 years for majority of our products.
Our Mission
Perceiving customer needs at utmost level and striving to offer our customers the best quality, lowest prices and the utmost convenience.
Dedicated to building long-term relationships with our customers and sustaining our reputation as a reliable, customer-oriented, dynamic player in the market
Attaining operational and organizational excellence without compromising on our values and business ethics.
WHY CHOOSE US
Our team of professionals have obtained high level of expertise and hence Innovation is ON! at GEM LUMEN round the clock.
GEM LUMEN doesn’t compromise on quality. Our team of Production & Quality Control Engineers ensure our products are flawless.
All our products can be customized as per your requirement. Our aim is to deliver what you need.
Majority of our products come with a warranty of up to 5 Years. That’s how confident we are about our product reliability.
Our products are certified with UL, SAA, CE, RoHS, FCC, PSE and many more institutions. Our aim has always been to deliver the best to our customers.
Also, We are a ISO 9001, ISO14001 & ISO45001 certified company revealing our commitment to providing quality products and services to all our existing and prospective customers.
Our customer retention rate is very high and one of the reason being our products, which are of very high quality and reliability.
We can assure you the best price you wont find elsewhere. Give us a chance and you will soon realize everything is worth it.
As they say it’s indeed a small world or at least that’s what we believe in. We deliver our products to your door step.
We truly acknowledge & believe in the fact that customer is the key to our success. Any Query! Any Time! We are here to support.
OUR COMMITMENT
Your satisfaction and recognition are our ultimate goal!
Rich experience and professional knowledge enable us to understand and meet to your requirements in a better way. We can even accommodate your customized designs and projects. Our engineers will get in touch with you, understand your requirement and provide you with the best solution. Majority of the bulk orders can be completed and delivered within 15- 18days, we are flexible to work for any kind of orders from our clients.
- For all your inquiries about us or our products, we will revert within 24 hours!
- We own well-trained and passionate sales & after-sales staff at your disposal.
- We have highly experienced R&D Engineers and we have strong ability to undertake all kinds of large scale projects and meet all your requirements.
- Our Technical Team can provide you with detailed analysis & reports wherever deemed necessary.
OUR PROMINENT TEAM
Fuelled by Passion, Cultures & Values.
We are a close team of creative professionals with skills which are specific and fine-tuned. Our technical team comprises of engineers with over 10 years of experience in relevant areas. We’re a team of highly motivated thinkers, explorers, creators & achievers who are serious about delivering great outcomes & professional services to our clients.
We are passionate about partnering with good organizations to provide exceptional custom solutions. Our core standards serve as the foundation of behaviours that drive us. We thrive in building long lasting relationships and experiences to elevate and empower your business.
We’ve worked on a variety of projects with a wide range of clients, each with a unique problem set and perspective.We continually improve our process and do our best work in strong partnerships with our clients.
We as a team, work in close collaboration with our clients, helping them with each and every step of product selection, hence making their life easier. Our unique approach results in a much more consistent, impactful, and valuable relationship with our clients.
WHY PEOPLE LOVE US
We grow businesses by creating experiences people love.
Today, people embrace companies with the customer experiences that best meet their needs.
GEM LUMEN is known for designing these best-in-class experiences, driven by strong creative and rooted in the technology, data, and organizational strategy required for operational excellence.
We combine these capabilities into a single solution, creating products that are of superior quality, affordable and support industries and foster meaningful relationships with users.
This user-centric approach has made us the fastest-growing agency ever since our formation.
Long-term cooperation and development
Distinctive
Our aim is to help our clients make distinctive, lasting, and substantial improvements.
- Put client interests ahead of the firm’s
- Focus on sustainability
- Preserve client confidences
- Maintain an independent perspective
Ethics
We exercise the highest level of ethics and objectivity in our actions and relationships.
- Honesty
- Integrity
- Loyalty
- Accountability
Our Guiding Principles
Our operating principles define how we do business. They drive our thinking, actions, processes and benchmarks. They keep us focused and remind us that we are committed to progress.
We’re Hiring
We offer learning and career development to ensure our people realize their potential, think like leaders and take responsibility for building their own careers.
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GEM LUMEN has a long term vision of continually extending its product range and services to become a one stop destination for all Industrial & Commercial requirements.
Contact Info
Al Rams, Ras Al Khaimah, UAE
Sun - Thu: 9:00 AM-06:00 PM
+971 55 722 6873
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